Running The Risk Of Stealing Your Firm's Clients

Fellow VeraSage member, Michelle Golden at Golden Practices discusses a very interesting practice that could seriously impact consulting firms ' profitability, but due to lack of trust in associates , and very often among partners, most firms shy away from this approach.

The essence of the practice is that you let your people work so closely with your clients that they could actually steal their clients from your firm if they left your firm. It tells a lot about trust in your associates and their intention of investing their careers in your firm.